About us

The Helpline is the only statewide, public resource for finding substance use treatment and recovery services in Illinois. The Helpline refers to hundreds of treatment and recovery providers across Illinois, and we don’t operate any treatment programs. Helpline services are always free and confidential. Our goal is to guide you to the treatment options that are best for you.

Anyone can use the Helpline, whether you’re struggling with a substance use disorder or care about someone who is. Trained Helpline Specialists answer questions, provide support, and connect you to services in Illinois.

Call us at 833-234-6343 24 hours a day, 365 days a year. Helpline Specialists can serve you in your language. We have Spanish-speaking staff, and interpreter services are available in any language.

The Illinois Helpline for Opioids and Other Substances is supported wholly or in part through a State Opioid Response (SOR) grant to the Illinois Department of Human Services, Division of Substance Use Prevention and Recovery from the U.S. Department of Health and Human Services, Substance Abuse and Mental Health Services Administration (TI-081699). View the IL Helpline 2021 Infographic to learn about Helpline use and reach from January 1st, 2021 to December 31st, 2021.

The Helpline is operated by Health Resources in Action, Inc. (HRiA), a non-profit, public health organization with expertise in developing, implementing, and evaluating public health solutions for clients who share a vision of healthier communities. HRiA has 20 years’ experience in operating Helplines for those with substance use disorders, their loved ones, and service providers/professionals.